Privacy Policy

At One And Only Realty, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website.

By using our website, you consent to the practices described herein.

1. Personal Information We Collect

When you interact with our website, we may collect personally identifiable information (PII), including:

Full name
Email address
Phone number
Mailing address
Additional contact or preference information you choose to provide

This information is collected when you submit forms, request information, or engage with our digital content. It is used solely to deliver relevant services, respond to inquiries, and enhance your experience.

2. How We Protect Your Information

We implement appropriate security measures to maintain the safety and confidentiality of your personal data. We do not sell, trade, or share your information with third parties, except:

With trusted service providers who support our operations (e.g., web hosting, CRM), under strict confidentiality agreements
As required to comply with legal obligations or to protect our legal rights

3. Use of Cookies and Tracking Technologies

Our website uses cookies to enhance performance and personalize your browsing experience. Cookies are small files stored on your device to help us remember your preferences and better understand user behavior.

We use tools such as:

Google Analytics – to gather insights into user interactions and improve site performance
Google Ads (AdWords) – to measure marketing effectiveness and optimize our campaigns

You can manage cookie preferences through your browser settings. Disabling cookies may impact some website functionality but will not prevent access to core services.

4. Third-Party Disclosure

We do not sell or disclose your personal data to external parties, except as outlined above. Any third-party access to your data is limited to operational support and bound by confidentiality obligations.

5. Data Rights and Compliance

Depending on your location, you may have rights under data privacy laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), including:

Access: Request a copy of your personal data
Correction: Amend inaccuracies
Erasure: Request deletion of your data
Objection: Object to certain data processing
Portability: Request your data in a structured format
Opt-Out: California residents may opt out of personal data "sales"

To exercise your rights, contact us at: contact@oneandonlyrealty.com

6. Legal Basis for Processing

We collect and process your personal information under the following legal grounds:

Consent: When you voluntarily submit information
Contractual necessity: To fulfill your requests
Legal obligation: Where required by law
Legitimate interest: For website analytics and marketing improvements

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by applicable law. You may request deletion of your data at any time.

8. Fair Information Practices

We uphold the Fair Information Practice Principles, including:

Notifying users via email within 7 business days in the event of a data breach
Ensuring users have recourse and legal redress if their data is mishandled

9. CAN-SPAM Compliance

To comply with the CAN-SPAM Act, all our email communications:

Clearly identify the sender
Provide accurate subject lines
Include our physical mailing address
Offer a simple opt-out mechanism

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. Updates will be posted on this page, and for material changes, we will notify you via email.

11. Legal Disclaimer

We may disclose personal information if required by law, or in the good-faith belief that such action is necessary to comply with legal obligations or protect our rights and property.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at contact@oneandonlyrealty.com